Since everything in this store is custom made, returns and cancellations are not available.
If an item does not fit (and we still have supplies for it) we can always exchange the item for you! Please refer to our sizing chart for sizing, and if you are unsure please contact us to help you pick the perfect size to avoid having to exchange! Please contact us within 7 days of receiving your item to exchange it, after that time period we cannot accept exchanges. If we no longer can get the supplies for the exchange unfortunately it will be unavailable.
To exchange an item please contact us!
If we sent you the wrong item or the item had a defect we offer complete free exchanges and refunds and if desired we will reimburse you for any shipping costs on your end.
Mystery outfits are absolute final sale and there will be no exchanges or returns for these items.
You must make an exchange request within 7 days of the customer receiving the item and return the item first, if it is after this time an exchange will not be available.
We will not ship an exchange until the item is in our possession. Expect up the normal turnaround time to receive your exchange.