Since everything in this store is custom made, returns and cancellations are not available.
If an item does not fit (and we still have supplies for it) we can always exchange the item for you! Please refer to our sizing chart for sizing, and if you are unsure please contact us to help you pick the perfect size to avoid having to exchange the item.
If an exchange is possible and requires making a new item you will be asked to pay a $20 processing fee plus our normal $8 shipping. This processing fee covers the cost of labor since every item is handmade. We will send your replacement item once your original item is in our possession.
We are not a normal shop and everything is on an extremely small scale and handmade so this is the reason why we have this fee.
If you just need a small alteration on the item as is without making a new item ex. taking it in an inch, there will be no charge and you will just asked to pay the $8 shipping.
If we sent you the wrong item or the item had a defect we offer complete free exchanges and refunds and if desired we will reimburse you for any shipping costs on your end.
Mystery outfits are absolute final sale and there will be no exchanges or returns for these items.
You must make an exchange request within 7 days of the customer receiving the item and return the item first, if it is after this time an exchange will not be available.
We will not ship an exchange until the item is in our possession. Expect up the normal turnaround time to receive your exchange.